James AllenBusiness is getting more competitive every single day, and sticking to the old ways just doesn’t cut it anymore. Customers expect speed, convenience, and support whenever they need it.
If you want to stay ahead, you’ve got to reach them first and be ready to help around the clock. That’s where automation steps in. With smart tools and even AI, your business can run smoothly 24/7, making sure your services are always available!
To help you make the switch, I’ve rounded up the best automation companies in Toronto. And if you also want help connecting with your audience, we’ve got a list of the best digital marketing agencies in Toronto.
How much does automation software cost in Toronto?
Automation software costs in Toronto vary widely depending on what you need and the size of your business.
If you’re running a small company, off-the-shelf tools usually run around $300 per month, while enterprise packages are closer to $1,750 per month.
Custom automation software is a much bigger investment, typically costing about $100,000, with prices rising further as features and complexity increase.
How We Chose
1. CanAI Solutions
Products offered: AI chatbots, smart scheduling tools, document automation, automated email nurture campaigns, automated client onboarding, and more
Address: 2 Bloor St W
Phone number: +1 800-22624-01
Business hours: 9:00 AM – 5:00 PM (MON-SAT)
CanAI Solutions is a company I came across while looking into local automation options. They’re fairly new, founded in 2023, but their focus on AI makes them worth considering if you want to keep pace with modern tools.
Their main products include automated email nurture campaigns, AI chatbots, and scheduling tools. What impressed me is that everything is ISO 27001 certified and built with PIPEDA compliance, so they clearly take data security seriously.
On the business side, I liked that they offer fully customized solutions and pricing. It feels more flexible than cookie-cutter packages, and the free AI demos make it easier to test things out before committing.
The catch is that their focus leans heavily toward industries like legal, healthcare, consulting, financial, and home services. If your business falls outside those areas, the experience might feel less tailored.
2. AI Automations Canada
Products offered: Automated reviews management, AI chatbots, a unified inbox system, webchat tools, and a text-to-pay system
Phone number: +1 289-301-9052
AI Automations Canada is one of the better options if you want automation without juggling a dozen different tools.
Their platform connects easily with apps most businesses already use, like Facebook Messenger and QuickBooks, which makes it less intimidating since you don’t have to rebuild your whole setup.
They offer products like automated reviews management, AI chatbots, and unified inbox systems. The feature that stood out to me was their text-to-pay system.
It lets you send a quick message to customers so they can securely pay without extra steps. On your side, it’s convenient too because you no longer need to depend on traditional invoices.
Accessing their products is straightforward because they provide service bundles and free trials.
Unfortunately, booking a meeting can be tough since their slots fill up quickly. Their text-to-pay system also sits outside the bundles and adds a processing fee, which may not suit everyone.
3. Flexlab
Products offered: Predictive analytics, chatbots, recommendation systems, image recognition software, custom mobile apps, and more
Address: 1225 Kennedy Rd Suite 2000, Scarborough
Phone number: +1 416-477-9616
Business hours: 9:00 AM – 7:00 PM (MON-FRI)
Flexlab is an automation company that puts its energy into AI and blockchain solutions. I first noticed them because they focus on building custom systems rather than pushing generic software.
That approach feels more practical if you want something tailored to your business instead of a generic product.
Their team works on things like predictive analytics, image recognition, and AI chatbots. I like that they assign a project lead to keep communication smooth, making the development process feel more organised overall.
They also offer a free strategy session, so you can get a sense of what they can do before committing. Their 24/7 support is another plus if you’re running critical systems.
The downside is that custom automation usually comes with higher fees, and they don’t really package their products into bundles.
4. Marketing Automation Canada
Products offered: Customised Marketo Engage, Salesforce Sales Cloud, Oracle Eloqua, Pardot, Microsoft Dynamics 365, and more
Address: 2333 Dundas St W #403
Phone number: +1 437-703-2699
Business hours: 9:00 AM – 5:30 PM (MON-FRI)
Marketing Automation Canada has been around since 2008 and is highly experienced with setting up and customising automation platforms like Marketo, Salesforce, HubSpot, and Microsoft Dynamics.
I checked them out because I wanted to see how they stack up, and what stood out is that they keep everything in-house. You deal with full-time team members, not outsourced contractors, which makes the support feel more reliable.
They handle day-to-day stuff like campaign builds, CRM integrations, and database clean-ups. They also help with RevOps strategy so sales and marketing aren’t working at cross-purposes.
Billing is flexible since you can go hourly, with managed services, or with a scope of work.
That said, their prices are a bit higher than average. Also, their focus is pretty squarely on marketing automation. If you need broader creative or business strategy, they’re not the right fit.
5. Social Traffic
Products offered: AI voice agents, AI chat widgets, AI booking assistants, AI outbound calls, AI content generation, and more
Phone number: +1 855-576-0406
Business hours: 9:00 AM – 5:00 PM (MON-SAT)
One automation company I think could be a good fit for SMEs is Social Traffic. Their tools are built around handling bookings, reminders, and review management, so you don’t lose customers when you’re busy.
They even provide AI voice agents that can actually hold a proper conversation with a client instead of sticking to rigid templates. Furthermore, they offer AI content generation tools, which help keep your online presence active without eating up your time.
What I found reassuring is their 30-day money-back guarantee if the products don’t meet your expectations. Their subscription service avoids long contracts, and you can cancel whenever you want.
However, please note that their custom AI voice agent needs about two weeks of training before it’s ready. They also sometimes take up to 24 hours to respond to initial enquiries.
