Dylan YoungLiving with hard water was getting frustrating. Soap never lathered properly, my glasses kept coming out cloudy, and then a plumber friend told me it could even damage pipes over time.
That was enough for me. I installed a good water softener, and things have been smooth ever since.
Since most of Toronto’s homes and businesses deal with hard water, I’ve put together a list of the best water softeners in the city to help others avoid the same problems.
How much does a water softener cost in Toronto?
A water softener in Toronto usually costs about $2,750, with installation fees on top. The final price can change depending on the type of system you choose and how complex the installation is.
How We Chose
1. Kent Water Purification Systems
Water softeners offered: Whole House Water Softeners (City Water), Well Water Softener Systems, Kent 4.0 High-Efficiency Water Softening System
Address:
- 31-145 Traders Blvd E, Mississauga, ON L4Z 2E5, CANADA
- 1177, Franklin Blvd Unit 8 Cambridge, ON N1R 7W4, CANADA
Phone number: +1-888-622-3092; +1-647-212-4552
Business hours:
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday – Sunday: Closed (By Appointment Only)
Kent Water Purification Systems is a Canadian-owned water treatment company proudly serving homeowners and businesses across the Greater Toronto Area and Southern Ontario. The company specializes in customized water treatment solutions for both municipal and well water, helping customers enjoy cleaner, healthier, and better-tasting water throughout their homes and businesses.
Rather than offering a one-size-fits-all approach, Kent begins every recommendation by assessing each property’s water quality, household needs, and long-term goals. For its water softener systems, factors such as water source, household demand, and measured hardness levels are used to determine the most suitable solution, helping deliver consistent performance and long-term efficiency.
Kent’s water softeners use an ion exchange process to remove calcium and magnesium, the minerals responsible for hard water. By reducing these minerals, the systems help minimize limescale buildup, protect plumbing, and improve the performance of appliances such as water heaters, dishwashers, and washing machines. Softened water may also provide added comfort for skin, hair, and laundry.
The company has extensive experience treating both municipal and private well water, with water softeners that can be paired with additional treatment systems where needed. These include reverse osmosis drinking water systems, whole-home filtration systems, iron and manganese removal, sulphur removal, UV water disinfection, and commercial water treatment equipment, allowing customers to build a solution tailored to their water conditions.
A key strength of Kent Water Purification Systems is its commitment to honest recommendations and professional service. Customers benefit from free professional water analysis, expert consultation, experienced installation technicians, and ongoing maintenance and support, ensuring their systems continue to perform effectively over time.
Overall, Kent Water Purification Systems offers a comprehensive and customer-focused approach to water treatment. With customized solutions, high-quality equipment, expertise in both residential and commercial applications, and a strong focus on long-term customer satisfaction, the company provides a dependable choice for homeowners seeking effective water softening and complete water treatment solutions.
The overall service was smooth and professional.
“Really happy with my experience with Kent Water Purification System. I got both the water softener and purifier installed, and the quality has been excellent so far. The overall service was smooth and professional. Jaspreet, the representative, explained everything clearly, set the right expectations, and delivered exactly as promised. He was also very accommodating throughout the process. Highly recommend.”
– Rupam, Google Review
Absolutely fantastic service from start to finish!
“Absolutely fantastic service from start to finish! Booking the appointment was quick and easy, and everything was handled very efficiently. Amanjot was excellent and took the time to explain the water filter system and provide helpful guidance on maintenance.
Highly recommend to anyone needing to service their Kent Water Purification Systems—definitely a 5-star experience!”
– Kiran Patel, Google Review
2. Aqua One Filtration
Water softeners offered: Automatic Metered Water Softeners, Timer-Controlled Water Softeners, Water Softeners with GAC & KDF, Residential Water Softeners, Commercial Water Softeners, Industrial Water Softeners, Custom Water Softener Systems.
Address: 481 North Service Road Unit 9A, Oakville ON L6M 2V6 Canada
Phone number: 289 386 3133; 905 607 5999
Business hours:
- Monday – Friday: 10:00 AM – 5:00 PM
- Saturday: 11:00 AM – 4:00 PM
Aqua One Filtration is a water treatment company that provides customized solutions for residential, commercial, industrial, and laboratory applications. Its water softener services are backed by a team of certified water specialists and installers with extensive experience in designing, installing, and servicing water treatment systems.
The company has installed hundreds of water treatment systems since its establishment, giving it a strong foundation in handling different water quality challenges. Their expertise in water softeners allows them to recommend systems that are tailored to each property’s specific water conditions and treatment needs.
Aqua One emphasizes quality workmanship from consultation through installation and ongoing service. Their focus on customized solutions can be beneficial for customers who require more than a standard off-the-shelf water softening system.
One of the company’s strengths is its broad technical knowledge across multiple water purification technologies. This experience enables the team to address hard water issues while considering other water quality concerns that may require integrated treatment solutions.
Aqua One’s mission centers on providing healthy, purified water while delivering high-quality products and customer service. This customer-focused approach reflects a commitment to creating long-term water treatment solutions rather than simply completing a one-time installation.
Beyond its commercial services, Aqua One demonstrates social responsibility through the Aqua One Foundation, which supports projects aimed at bringing safe drinking water to underserved communities around the world. While this humanitarian work is separate from its water softener services, it highlights the company’s broader commitment to improving water quality and accessibility.
Extremely experienced and helpful staff
“Extremely experienced and helpful staff, we needed full home filtration for our home in mississauga along with helping us find the right solutions for our cottage with Iron filtration. Their pricing was great as well. Would recommend to friends and family. 👍 …”
– Babar Khan Rajput, Google Review
They picked up the phone and were very helpful
“They picked up the phone and were very helpful. They cared about my issue and asked questions to find out the source of my RO system problem and confirmed what I was looking could be helpful and gave next steps if it wasn’t. I ordered off their Amazon site which was the best price.”
– Vegan Angel, Google Review
3. Kinetico Quality Water GTA
Water softeners offered: Premier Series, Signature Series, Essential Series, and Powerline Series
Address: 21 Parr Blvd #10, Bolton
Phone number: +1 866-245-1375
Business hours: 8:30 AM – 4:30 PM (MON-FRI)
I found out that Kinetico Quality Water GTA has been in Toronto for over 26 years. That kind of history gave me confidence that they understand the local water issues.
Most of their softeners use a twin-tank setup, so you almost never run out of soft water. The tanks also regenerate only when needed, which helps minimize salt use.
What really stood out to me is that their systems run without electricity. They rely on the flow of water itself, which means fewer breakdowns and no interruptions during outages.
They also have an app that tracks usage and makes it simple to schedule service calls. Furthermore, Costco members get special pricing, which is a decent perk if you have the card.
The one drawback is communication. They often take a full day to respond to enquiries and sometimes don’t reply at all.
Best water softener system out there
“Best water softener system out there. We spoke to a few other vendors in this space. Most sell you on the soap savings and conduct questionable dye-based testing. Sumeer from Kinetico was professional, stayed true to the science and used equipment that provided details on our water quality down to two decimal places. Sumeer also followed up with an I home post install assessment. What a treat, thanks team.”
-Kesavan Jey, Google Reviews
We have recently had the Kinetico system installed and what a difference!
“We have recently had the Kinetico system installed and what a difference! The taste in the water is noticeable, no residue around the bathroom, sink etc from hard water (and its about 3 weeks now). My reason for the five stars is a combination of Kinetico smooth installation services, and the customer service we received from the representative, Adam Heine, who was so easy to deal with, prompt with his responses to any questions we had and nothing was a bother for him.”
-Sabeena Singh, Google Reviews
4. Water Doctor
Water softeners offered: Symphony Softener and Symphony Lite Softener
Address: 601 Denison St, Markham
Phone number: +1 289-748-9666
Business hours: 10:00 AM – 5:30 PM (MON-FRI)
Water Doctor has been around since 1985, so it’s safe to say they know Toronto’s hard water situation inside out. I looked into them to see how they stack up, and they do cover a lot.
Their flagship softener, the Symphony, is built with fibreglass for durability and comes with a smart control display to make it easy to use. There’s also a Lite version for condo units. All of their softeners include a 5-year warranty.
I like that they offer free installation, so you don’t have to pay extra if you’re not DIY-savvy. They also let you trade in an old system for a discount.
Bundles are available, too, so you can pick up their other products without paying full price separately.
Unfortunately, even though you save money at the start, the upkeep can get expensive since customers mention high maintenance fees later on.
Great product, great service!
“Great product, great service! Water is very hard in my area, we’re very happy with it so far. No more mineral deposits on faucets!”
-Fiona Jia, Google Reviews
Their service is excellent
“We installed the water softener and RO drinking water system for our new home recently. Their service is excellent, Jason is knowledgeable and helpful. The installation service is also great, they did the work well and very patiently. The price is reasonable, highly recommend!”
-Yiyi Dai, Google Reviews
5. Culligan
Water softeners offered: Aquasential Smart High Efficiency, Aquasential Select, HE Softener-Cleer Home Water Conditioner, Aquasential Smart Twin Water, and more
Address: 30 Delta Park Blvd, Brampton
Phone number: +1 905-890-2802
Business hours: 9:00 AM – 5:00 PM (MON-FRI)
I’m sure Culligan is a name many people know, especially since they have a global presence and decades of experience. Here in Toronto, they offer a wide range of water softeners to suit different needs.
The most unique option is their salt-free conditioner, which uses anti-scaling resin to change the structure of minerals and reduce buildup. It doesn’t remove hardness completely, but it helps with the side effects that come with it.
They also carry standard softeners with smart controls that adjust to your water use so you’re not wasting salt or water. Furthermore, they offer regular salt delivery, which saves you the hassle of buying and carrying it yourself.
Their products come with a 20-year warranty and a satisfaction guarantee that allows a full refund within 30 days.
The downsides are their higher prices and the fact that their water softeners only work with Culligan parts.
The quality of the water is amazing
“Eric was very good and understood our needs. He did not try to upsell anything and that was really appreciated. He explained the facts as they were. Super impressive. The quality of the water is amazing too. Eric promised to come and test everything once the installation was over. Overall, a really good experience.”
-Leroi S. Lobo, Google Reviews
This new system works very well
“I bought Aquasential Smart High Efficiency Water Softener 1 month ago in Cullingan Brampton to replace the old system used more than 15 years ago. This new system works very well. It automatically adjusts to make water better. The control valve is easy to use. It connects to the internet and uses the APP very well. I suggested this system to everyone.”
-Cuong Tran, Google Reviews
6. Enercare
Water softeners offered: Standard water softener and water softener with dechlorinator
Address: 37 Dufflaw Rd, North York
Phone number: +1 416-640-1206
Business hours: Available 24/7
Enercare has been around for more than 70 years, and in Toronto, they’re one of the bigger names for heating, plumbing, and water treatment. They provide two types of water softeners, a standard unit and another that includes a dechlorinator.
What piqued my interest is their rental program through Enercare Advantage. You don’t need to buy the system outright, and the plan covers installation, maintenance, and repairs.
I also noticed their bundle promotions, such as pairing a softener with a tankless water heater, which comes with a prepaid card worth $2,050 that can be used in many stores around the city.
On the flip side, it seems they push rentals more than purchases, and long-term support for owned softeners isn’t as strong. I also calculated that renting their basic softener costs $3,456 over 10 years, while buying it only costs $2,414.
I’m very happy with the service
“Today, Alexander C installed a water filtration, softener and RO system in our house. He was very professional and knowledgeable. The work was quick and left no mess. At the end, he walked me through the setup and answered any questions I had. I’m very happy with the service.”
-Paul Kus, Google Reviews
It’s rare to find such reliable and knowledgeable service these days
“Alexander was fantastic! He showed up on time, quickly diagnosed the issue with our water softener, and explained everything clearly. He was polite, professional, and clearly knew what he was doing. The system is working perfectly now. It’s rare to find such reliable and knowledgeable service these days”
-Ben Chapari, Google Reviews
